FAQ before your appointment
From patch tests and cancellation policy to student discounts, pets, and parking, here are the key details to make your visit feel clear and stress-free.
For first-time colour services at Zoltan Hair Zurich, a patch test is required before your appointment.
Patch tests take place at Nussgasse 3, 8008 Zürich and must be completed at least 48 hours in advance.
Existing clients also need a new patch test if they have not had a colour service with Zoltan in the past 6 months.
Patch tests can be done during opening hours — just get in touch to arrange a suitable time.
I work independently, so missed appointments affect me directly, there is no team behind me to absorb the loss. It also means someone else who wanted that slot missed their chance to book.
I get that life happens, plans change, things come up. So your first missed or late-cancelled appointment is never charged.
From the second time onwards, I will charge the full price of the missed service if I do not get at least 24 hours notice. This is not about punishing anyone, it just keeps things fair for everyone booking with me.
Need to cancel or reschedule? Just message me, the earlier the better.
Thanks for understanding!
Haircut prices are gender-neutral and based on hair length, time, and work involved.
Students with a valid student ID up to age 25 receive 10% off all services.
Children aged 0 to 6 receive 50% off and children aged 6 to 12 receive 40% off.
During appointments, the phone is switched off so the focus can remain fully on clients. Please leave a message and Zoltan will get back to you as soon as possible.
Well-behaved pets are welcome in the salon.
Two free parking spaces are available directly in front of the salon.

